Customer Handling
Job Description
• •Handle customer inquiries via email and chat, giving prompt answers to customer questions.•
• •Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.•
• •Adhere to• •Service Level Agreement (SLA)• •deadlines in resolving customer complaints quickly and effectively.•
• •Collaborate with internal stakeholders such as the product and payments team for faster resolutions.•
• •Identify and escalate customer requests to managers when there's a complex issue.•
Job Types: Full-time, Fresher
Pay: ?18,000.00 - ?25,000.00 per month
Benefits:
• Cell phone reimbursement
• Flexible schedule
• Food provided
• Paid sick time
• Paid time off
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Ability to commute/relocate:
• Pimpri-Chinchwad, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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Job Detail
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Job IdJD3570162
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear