Answer incoming calls and provide callers with the requested information
Handle customer inquiries and complaints in a polite and professional manner
Transfer calls to appropriate personnel or departments
Assist customers in placing orders
Take messages and forward them to the relevant parties
Maintain records of customer interactions and transactions
Ensure customers' satisfaction by providing accurate information in a timely manner
Follow communication procedures and standards
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Work Location: In person
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