Customer Engagement Executive
Job Description
JOB DESCRIPTION - Executive/Senior Executive Job Title Executive /Senior Executive Grade Function: Customer Engagement Location Chennai (Thoraipakkam) JOB DESCRIPTION Key Responsibilities: Obtains customer information by answering telephone calls; interviewing customers; verifying information. Ability to determine eligibility by comparing customer information to requirements Informs customers by explaining procedures; answering questions; providing information. Maintains and improves quality results by adhering to standards and guidelines. Self-motivated and ability to learn by studying new product descriptions Accomplishes the target and organization mission by completing related results as needed Collections towards the product purchased. Skills: Verbal communication Phone skills / Mail skills Listening People skills Customer service Attention to detail Professionalism Multi-tasking Educational Qualification Any Graduation/Post graduation Experience Required 0.6 months to 6 years of Experience (negotiable based on the candidates) Hands on experience in Calls handling. Previous customer service experience, especially in hospitality industry & Collection background is preferred
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Job Detail
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Job IdJD3215352
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear