Job Description

ob description

• Create and implement growth campaigns using Customer Engagement Platform for channels like email, SMS, Mobile push notification, in-apps etc.
• Assess and evaluate campaign performance and report insights periodically.
• Create and schedule promotional in-app banners and offers in CRM tool across functions.
• Work closely with the creative and design team to get the creative assets as per business requirement.
• Maintain internal business trackers for periodic evaluation.

Primary Skills

• Able to execute campaign responsibilities with a detailed understanding of business requirements, objectives, and priorities.
• Ability to work in a cross-functional environment.
• Demonstrated success in executing compelling communications programs.
• Good verbal and written communication skills.
• Experienced with Microsoft Office products
• Knowledge of email automation and customer relationship management systems a plus (examples: MoEngage, CleverTap etc.)
• HTML knowledge is a plus

Education

• UG: Any Graduate
• PG: Post Graduation Not Required
• Key Skills: 2+ years' experience in Customer Engagement Platform

Job Types: Full-time, Permanent

Pay: ?280,588.69 - ?667,518.72 per year

Benefits:

• Work from home

Schedule:

• Day shift

Experience:

• Customer relationship management: 3 years (Required)
• customer engagement platforms: 3 years (Required)
• Marketing: 3 years (Required)
• HTML: 2 years (Required)
• clevertap: 3 years (Required)
• Moengage: 3 years (Required)

Work Location: In person