Customer Care Support(councelling)
Job Description
Job description
Responsibilities
• Serve as the first point of contact for customers via phone, email, or chat, providing guidance and support.
• Address customer queries and complaints, offering effective solutions in a timely manner.
• Offer personalized advice based on customer needs and assist with product or service-related decisions.
• Educate customers about products, services, and self-service options to enhance their experience.
• Maintain accurate records of customer interactions, issues, and resolutions in the CRM system.
• Follow up with customers to ensure satisfaction and maintain positive relationships.
Job Type: Full Time
Job Type: Full-time
Pay: Up to ?25,000.00 per month
Benefits:
• Work from home
Schedule:
• Night shift
Supplemental Pay:
• Commission pay
Work Location: Remote
Speak with the employer
+91 9895122712
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Job Detail
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Job IdJD3541797
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear