Customer Care Specialist / Customer Care Executive

Year    Kolkata, West Bengal, India

Job Description


Company OverviewWebvio Technologies Private Limited is a leading International BPO with a specialization in International Travel Sales Process . The company is headquartered in Kolkata and currently.Job OverviewJob Title: Customer Care Specialist / Customer Care ExecutiveJob Type: Full-TimeJob Location: KolkataSalary Range: INR 15,000 to INR 28,000Experience Level: Mid-Level (1-2 years)Qualifications and Skills

  • Minimum of 10+2, Graduates are welcome
  • 1-2 years of experience in US travel Sales campaign
  • Excellent communication skills
  • Proficiency in Sales Processes, Customer Service, Customer Support, and Sales Management
Roles and Responsibilities
  • Develop and maintain interaction and reputation with clients
  • Understand the business needs of the clients
  • Handle inbound process for Travel Sales with B2B & B2C clients
  • Work in a full-time Night Shift job (9 pm-7 am)
  • Resolve queries related to tickets and convert calls into sales opportunities
  • Participate in Unlimited incentives program

Expertia AI Technologies

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Job Detail

  • Job Id
    JD3343862
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Rs.28000 per month
  • Employment Status
    Permanent
  • Job Location
    Kolkata, West Bengal, India
  • Education
    Not mentioned
  • Experience
    Year