Job Description

Flipkart Voice- RE | Associate level hiring

Contact HR- 8638330959

This is a complete Voice process - 100% Work fromHome job.

• •Designation- •

o Customer Support Associate (CSA).- 6months contractual Role

• •Job Profile- •

o Customer support advisor will be responsible for customer service and handling online product delivery related enquires from the customer end. Provide and share information with customer by leveraging available tools and information. Via Calling support. No planned leave for upcoming 3 months after joining

•System configuration •

o Windows 10 or Windows 11

o 8GB RAM

o Must have own Broadband/WIFI

o Processor I5 & above

o Power backup

o Noise cancellation USB headset ( Reimbursement will be given for 1000/-)

• •Interview Rounds- •

o HR round - General check. - Video Call

o Should have a typing speed of 25WPM with 85% accuracy (2 Min)

o PMAPS Test

o Versant 4 has to be cleared to proceed with further rounds of interview

o ECHO Assessment (Voice Interview)- Video Call

•Payouts - •

• Salary for Freshers - 179447 LPA, 13.1 K/Month Inhand.
• NAPS/NATS- 13,500/- Inhand
• Salary for minimum 1 Year experience in BPO and 2 yrs. of experience in any service industry candidate - 219447 LPA, 16.1 K/Month Inhand. (Offer letter, Release letter & last 3 months of Pay slips mandatory)
• 30 Days of Training, during Training company will pay Rs. -300/day as a stipend amount and will be credited within 15 days' post successfully completion of Training & Emp Id creation
• 100% fixed salary



Job Type: Full-time

Pay: From ?13,500.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 8638330959