Customer Care Representative
Job Description
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Identify and assess customers' needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Strong phone contact handling skills and active listening
• Ability to multi-task, prioritize, and manage time effectively etc..
Job Type: Full-time
Pay: From ?15,000.00 per month
Benefits:
• Health insurance
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Experience:
• Customer service: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3573591
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUP, IN, India
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EducationNot mentioned
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ExperienceYear