Customer Care Professional
Job Description
• Deliver extraordinary care by promptly and accurately responding to customer inquiries.
• Listen attentively to customer's needs and concerns
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• Meet customer requirements through first contact resolution.
• Confirm customer understanding of the solution and provide additional customer education as needed.
• Prepare complete and accurate work and update customer file.
• Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
Minimum Qualifications:
• Graduate and Above
• Excellent communication skills
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Compensation package:
• Performance bonus
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
Language:
• English (Required)
Location:
• Gurugram, Haryana (Required)
Work Location: In person
Speak with the employer
+91 9560932363
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Job Detail
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Job IdJD3398129
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHR, IN, India
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EducationNot mentioned
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ExperienceYear