Job Description

Responsibilities & Key Deliverables As a Customer Care Manager in the Tractors division at Mahindra & Mahindra Ltd, your responsibilities will be diverse and impactful. You will play a pivotal role in creating systems to ensure first-time-right service and managing processes to prevent any loss of production. Your expertise will be crucial in collaborating with Quality and Product Development teams to incorporate product feedback into existing and future products. Additionally, you will lead the implementation of new initiatives effectively and ensure their success. Mentoring and preparing your subordinates to lead the organisation into the future will also be a key part of your role. Preferred Industries Education Qualification To excel in this role, you are required to have a strong educational background ideally in a related field such as Business Management, Engineering, or Agriculture. A Bachelor