CCM is responsible for implementation of customer care activities such as Post-Service Follow-up, complaints tracking and updating of complaints, etc.
Front office upkeep, customer receiving area cleanliness.
Ensure feedback from customers through cards and actions on dissatisfied customers.
Complaints tracking and pending complaints reports.
Complaints resolution compliance as per system.
Organizing customer meets.
Ensuring customer feedback during checkup camps.
Qualification: Any DegreeExperience: Min 1 year in the same field (Automobile experience is an added advantage)Salary: 14000 to 20000 (As per experience) + (Incentives as per performance)Location: Kolenchery and KoothattukulamJob Types: Full-time, PermanentPay: Up to \xe2\x82\xb920,000.00 per monthSupplemental pay types:
Performance bonus
Yearly bonus
Experience:
total work: 1 year (Required)
Work Location: In person
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Job Detail
Job Id
JD3333949
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Muvattupuzha, Kerala, India
Education
Not mentioned
Experience
Year
Apply For This Job
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.