Customer Care Manager
Year Muvattupuzha, Kerala, India
Job Description
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Customer Care Manager
- CCM is responsible for implementation of customer care activities such as Post-Service Follow-up, complaints tracking and updating of complaints, etc.
- Front office upkeep, customer receiving area cleanliness.
- Ensure feedback from customers through cards and actions on dissatisfied customers.
- Complaints tracking and pending complaints reports.
- Complaints resolution compliance as per system.
- Organizing customer meets.
- Ensuring customer feedback during checkup camps.
- Performance bonus
- Yearly bonus
- total work: 1 year (Required)
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Job Detail
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Job IdJD3333949
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMuvattupuzha, Kerala, India
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EducationNot mentioned
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ExperienceYear