Customer Care Manager
Year Muvattupuzha, Kerala, India
Job Description
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Customer Care ManagerCCM is responsible for implementation of customer care activities such as Post-Service Follow-up, complaints tracking and updating of complaints, etc.Front office upkeep, customer receiving area cleanliness.Ensure feedback from customers through cards and actions on dissatisfied customers.Complaints tracking and pending complaints reports.Complaints resolution compliance as per system.Organizing customer meets.Ensuring customer feedback during checkup camps.Qualification: Any DegreeExperience: Min 1 year in the same field (Automobile experience will be an added advantage)Salary: 15000 to 20000 (As per experience) + Incentives (As per performance)Location: KolencheryJob Type: Full-timePay: Up to \xe2\x82\xb920,000.00 per monthBenefits:
- Provident Fund
- Day shift
- Performance bonus
- Yearly bonus
- Muvattupuzha, Kerala: Reliably commute or planning to relocate before starting work (Required)
- total work: 1 year (Required)
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Job Detail
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Job IdJD3332471
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMuvattupuzha, Kerala, India
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EducationNot mentioned
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ExperienceYear