Customer Care Executive(spanish)
Year Noida, Uttar Pradesh, India
Job Description
Exp: 1 - 4 Years Notice Period: Immediate joiners required / 15 days preferable The shifts are 24X 7 Rotation Shifts, Primarily night shifts. It is 5 days working ( Rotational 5 Days). We do not provide cabs, the candidate should have their own conveyance. Spanish Process: Proficient in Both English and Spainish Language. Required Certification: B2 Certification is necessary Roles & Responsibility:
- Answering inbound and outbound calls. of clients and customers.
- Ability to perform multiple tasks and adjust quickly in short time frames.
- Ability to build rapport with US Patients and maintain the quality scores.
- Organized, Efficient and Versatile.
- Strong customer service approach to deal with people at all levels (internal and external).
- Excellent in English Communication Skills
- Proven experience as a Customer Support with international exp.
- Strong communication skills written and verbal both, US Voice & Accent Knowledge
- Proficient in email writing and on chat process.
- Problem-solving aptitude.
- Able to work on Google Doc and G-Sheet.
- Ability to work well with a team.
- Provident Fund
- Day shift
- Morning shift
- Performance bonus
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- Customer support: 1 year (Required)
- Spanish Process: 1 year (Preferred)
- Hindi (Preferred)
- English (Required)
- Spanish (Required)
+91-XXXXXXXXXX
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Job Detail
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Job IdJD3055945
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear