Customer Care Executive(3+yr Exp,mohali)
Job Description
:
We are looking for a Customer Care Executive to join our global team. The right candidate will assist customers, address inquiries, and promote a positive customer experience. If you're a people-oriented individual with strong communication abilities, we'd love to connect with you!
Responsibilities:
• Respond professionally to customer calls, emails, and chat inquiries.
• Provide accurate information about our products and services, efficiently resolving customer issues.
• Collaborate with various teams to promptly address and resolve concerns.
• Stay up-to-date on our products, services, and company policies.
• Deliver service that meets our quality standards.
• Accurately record customer interactions in our system.
• Collect and document customer feedback for continuous improvement.
• Handle multiple tasks while maintaining a keen attention to detail.
Qualifications:
• Bachelor's degree or equivalent experience.
• Previous customer service experience, especially in international settings.
• Proficiency in verbal and written English communication.
• Strong interpersonal skills.
Job Type: Full-time
Pay: Up to ?35,000.00 per month
Schedule:
• Night shift
• US shift
Education:
• Bachelor's (Required)
Experience:
• Customer service: 3 years (Required)
Language:
• English (Required)
Work Location: In person
Speak with the employer
+91 7087959295
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Job Detail
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Job IdJD3516552
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPB, IN, India
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EducationNot mentioned
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ExperienceYear