Customer Care Executive(3+ Yr Exp, Mohali)
Job Description
ob Description
We are seeking a Customer Care Executive to join our international team. The ideal candidate will assist customers, manage inquiries, and ensure a positive customer experience. If you are a people person with strong communication skills, we would love to hear from you!
Responsibilities:
• Professionally respond to customer calls, emails, and chats.
• Provide customers with product and service information, and resolve issues efficiently.
• Collaborate with different teams to address and solve problems promptly.
• Stay updated on our products, services, and company policies.
• Maintain high-quality service in line with our standards.
• Accurately document customer interactions in our system.
• Collect and record customer feedback for continuous improvement.
• Manage multiple tasks while maintaining attention to detail.
Qualifications:
• Bachelor's degree or equivalent experience.
• Previous experience in customer service, particularly in international settings.
• Excellent verbal and written English skills.
• Strong interpersonal skills.
Job Type: Full-time
Pay: Up to ?35,000.00 per month
Schedule:
• Night shift
• US shift
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3376147
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPB, IN, India
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EducationNot mentioned
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ExperienceYear