Customer Care Executive

Year    WB, IN, India

Job Description

:
We are looking for an enthusiastic CUSTOMER CARE EXECUTIVE (OUTBOUND SALES-ENGLISH TELECALLER) to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent English communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Responsibility:
Answer questions about Service and Company.
Ask questions to understand customer requirements and close sales.
Able to handle call & sales pressure and achieve the targets.

Criteria:
Proven work experience as a telesales representative or other sales/customer service role. (Fresher are also eligible)
Excellent communication skill in English & Hindi.
Excellent communication and interpersonal skills.
Outstanding negotiation skills with the ability to resolve issues and address complaints.

Perks and Benefits:
Growth opportunities.
On time salary.
PLI (Performance linked Incentives).
Dynamic workplace.
Huge Sales Incentives (Based On Targets).

Shift Timing:
9 am to 9pm (Window) (Rotational)
Rotational 1 Week off

PLI (Performance-Link Incentives):- A collective payout of the said PLI would be carried out after the end of every quarter of a calendar year exclusive of the regular salary disbursement and hence may not occur on the same day of regular salary disbursement wherein the evaluation of the performance would be conducted every month falling within the evaluating quarter. Applicability of this benefit prevails only for the individuals who are designated as Full Time Employees, Full Time Interns and Full Time Consultants of the company who are working from office only.

About Company: Fastinfo is a group of companies, providing a range of online services. Fastinfo is one of the most popular internet platforms that rose to prominence within a span of just 3 years. It has become one of the most important digital solution providers, offering people with legal, educational and commercial.

Address: Kariwala Towers, 8th Floor, J1-5, EP Block, Salt Lake Sec-V, Kolkata, West Bengal, PIN- 700091.

Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Work Location: In person

Speak with the employer
+91 9674754204

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Job Detail

  • Job Id
    JD3391723
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year