Customer Care Executive Voice
Job Description
What is the role of customer care executive?
Customer care executives manage all customer interactions via multiple channels like phone calls, emails, live chats, social media etc . They respond to varied customer queries and requests related to orders, payments, product features, technical issues etc
What are the skills of a customer executive?Some good customer service skills to include on a resume include empathy, communication, adaptability, efficiency, relationship building, problem-solving, product knowledge, and digital literacy .
Here are a few examples of common customer service tasks:
• responding to customer queries.
• processing customer orders.
• resolving customer complaints.
• troubleshooting tech problems.
• building strategies for improving the overall customer experience.
• representing the values of the company.
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?18,000.00 per month
Schedule:
• Rotational shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3570426
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear