Customer Care Executive
Job Description
Key Responsibilities:
• Customer Engagement: Make outbound calls to potential and existing customers to gather feedbacks.
• Data Management: Accurately record and update customer information and interactions in the CRM system.
• Quality Assurance: Adhere to company policies and call quality standards to ensure a positive customer experience.
Qualifications:
• Education: High school diploma or equivalent; bachelor's degree preferred.
• Experience: 3-7 years of experience in tele calling or a related sales/customer service role.
• Skills:
• Strong verbal communication and interpersonal skills.
• Proven ability to meet and exceed goals.
• Proficient in CRM software and Microsoft Office Suite.
• Excellent problem-solving and negotiation skills.
• Ability to work independently as well as in a team environment.
Job Type: Full-time
Pay: ?12,000.00 - ?15,000.00 per month
Schedule:
• Day shift
Education:
• Higher Secondary(12th Pass) (Required)
Experience:
• tele sales: 1 year (Required)
• Telecommunication: 1 year (Required)
• total work: 3 years (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3573561
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUP, IN, India
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EducationNot mentioned
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ExperienceYear