Job Description

We are looking for an enthusiastic Customer Care Representative to help generate sales and build customer relationships by closing deals over the phone.

Key Responsibilities:

- Contact potential customers to promote products/services using provided scripts.
- Answer customer inquiries and address any concerns.
- Understand customer needs to close sales effectively.
- Refer prospects to the field sales team when needed.
- Update customer information and process orders accurately.
- Handle customer complaints to uphold the company's reputation.
- Work towards meeting sales targets and contribute to future growth.
- Maintain detailed records of calls and sales activities.

Requirements and Skills:

- Interest in telesales or sales/customer service roles.
- Ability to meet sales goals, preferably over the phone.
- Familiarity with CRM software and phone systems (preferred).
- Quick learner, able to explain products/services clearly.
- Strong English communication skills.
- Good interpersonal and negotiation abilities.
- Ability to handle rejection and stay calm under pressure.

Location: IIM Road, Maharishi University, Lucknow
Salary-8k to 10k
Full-time Onsite
Contact: 888742279

Job Type: Full-time

Pay: ?8,000.00 - ?10,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person