Customer Care Executive
Job Description
• conducting customer satisfaction surveys to understand what areas of the company's services need improvements
• handling customer concerns and complaints in a timely manner
• informing customers of upcoming promotions or deals
• establishing a positive rapport with all clients and customers in person or via phone
• forming reports based on customer satisfaction statistics and helping their team to develop new skills
• fixing appointments based on the availability of customers and clients
• interacting with customers to ensure they have a desirable and shareable experience
• note : Only female candidates required
Job Type: Full-time
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3520210
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUL, IN, India
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EducationNot mentioned
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ExperienceYear