Responsibilities: Customer Care II Problem Solving
• Managing Incoming Calls And Customer Service Inquiries
• Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints
• Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken
• Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
• Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation
Job Types: Full-time, Fresher
Pay: ?8,000.00 - ?15,000.00 per month
Benefits:
• Cell phone reimbursement
Schedule:
• Day shift
• Rotational shift
Supplemental Pay:
• Shift allowance
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