Job Description

1.1. Manage inbound and outbound calls in a specified timely manner.

1.2. Identify patients' need, clarify information, research every issue and provide solutions and/or alternatives.

1.3. Build sustainable relationships and engage patients by taking the extra mile.

1.4. Keep records of all conversations in our call center database in comprehensible way.

1.5. Meet personal/team qualitative and quantitative targets.

1.6. Responsible to convert maximum leads received.

1.7. Maintain the accurate level of quality in each call.

Guiding the patients throughout the treatment.

Job Type: Full-time

Pay: ?12,000.00 - ?19,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Ability to commute/relocate:

Udaipur - 313001, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred)
Language:

Hindi (Preferred) * English (Preferred)