Customer Care Executive

Year    TS, IN, India

Job Description

Job profile: Customer support (Project Trainee.)



? Resolve customer queries on policy coverage and health claim processes

? Facilitate to drive claims app for submission and tracking of claims by employees

? Respond to employee calls and emails as a direct SPOC allocated to specific corporates

? Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.

Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.

Maintain the confidentiality of sensitive data and adhere to data protection guidelines.

Good English communication is compulsory

Company :-ICICI Lombard.

Experience :-1 to 2 years of experience in Health Insurance Industry.

Qualification : Graduation.

Location :-Begumpet, Hyderabad

Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

• Provident Fund

Work Location: In person

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Job Detail

  • Job Id
    JD3392409
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TS, IN, India
  • Education
    Not mentioned
  • Experience
    Year