Customer Care Executive
Job Description
Responsibilities
• Manage all clients interactions as rostered within parameters
• Respond to all clients in appropriate tone and language.
• Offer a solution-based approach for all client interactions
• Educate the client at every given possible opportunity
• Ensure updating of product, system, process and policy knowledge
• Capture client details and data relevant to the call or service
• Resolve client queries within agreed timelines
• Develop marketing strategies that align with the organization's business goals
• Need to stay informed about the latest trends, algorithms and technologies to adapt their strategies and tactics accordingly
• Conducting in-depth needs assessments to better understand each client's requirements
Requirements
• Any graduation
• Outstanding verbal and written communication.
• Ability to forge profound working relationships
• Strong interpersonal and collaborative skills
GENDER : FEMALE
EXPERIENCE : 6months - 1year
• IMMEDIATE JOINERS
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Jadwal:
• Day shift
Upah Tambahan:
• Yearly bonus
Ability to commute/relocate:
• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Application Deadline: 29/06/2024
Expected Start Date: 05/08/2024
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Job Detail
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Job IdJD3378543
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTS, IN, India
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EducationNot mentioned
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ExperienceYear