Customer Care Executive Trainer
Job Description
We are looking for a trainer who would be responsible for delivering our "BootCamp" training as defined by the approach and resources under the Guidance of the Curriculum.
Responsibilities:-
• Engage participants in active thinking and participation.
• Act professionally at all times, meeting Generation's expectations and policies, even under pressure.
• Be Self-Reflected
• Adapt his/her communication style to reflect and connect with participants.
• Acknowledge mistakes and learn from them.
• Set and attain goals, even in difficult circumstances.
Required Skills:-
• Bachelor's or higher degree in any discipline
• Minimum of 3 to 5 years on-the-job experience in the same industry. Work experience as a customer service executive or customer care executive or similar.
• Minimum 2 years of training experience for adult learners in similar field voice, non-voice, content moderation, customer care.
• English Proficiency: Advanced level in verbal and written communication skills
• Proper presentation skills 3. Basic knowledge of MS office and data analysis
• TOT Certified (optional)
Job Type: Full-time
Pay: ?12,000.00 - ?15,000.00 per month
Schedule:
• Day shift
Education:
• Diploma (Preferred)
Experience:
• Teaching: 1 year (Preferred)
Language:
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3571153
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMP, IN, India
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EducationNot mentioned
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ExperienceYear