Job Description

ABT Business solution is looking for Customer care executive (Female -Telecaller) to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:
1. Make outbound calls to customers to remind the services, or follow up on recent service for their vehicle .
2. Respond to customer inquiries and provide information and services.
3. Resolve customer complaints and provide appropriate solutions.
4. Keep records of all customer interactions and transactions, updating customer information in a database as necessary.
5. Meet and exceed sales and customer satisfaction targets.
6. Continuously improve product and service knowledge to provide accurate information to customers.
7. Stay up-to-date with industry developments in automobile and maintain a working knowledge of competitor offerings.
8. Follow all company policies and procedures, including those related to confidentiality and data security.
9. Participate in training and development opportunities to improve skills and knowledge.
10. Adhere to schedules and work efficiently under pressure to meet deadlines.

Role: Telecalling ( FEMALE Candidate only)

Industry Type: Call centre

Department: Customer care

Employment Type: Full Time, Permanent

UG: Any Graduate

Immedidate joiners are preffered

Contact :- 9994452850

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?17,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Expected Start Date: 28/12/2024