Customer Care Executive
Job Description
Work Location: Besant Nagar, Chennai.
Salary: 2.2 L to 3.2 L
Languages: Tamil & English (Mandatory) , other languages are added advantages.
• Freshers are welcome with Good communication in English.
• Looking quick learner with creative technique.
• Manage large amounts of incoming phone calls
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Reporting to Manager and providing support to team
• Having experience in Admin/recruitment as an added advantage
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• relevant: 1 year (Preferred)
Work Location: In person
Expected Start Date: 18/08/2024
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3377748
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationTN, IN, India
-
EducationNot mentioned
-
ExperienceYear