Job Description

• Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations)
• Sending Reports & Analyzing.
• Event Organizing. (Marketing)
• Events for retail Partners. (Retail Operations)
• Looking after fit out work of brands. (Operation)
• Coordinating with MEP, Security, House Keeping & Parking Team.
• Making Snag reports.
• Coordinating with Project team for Mall renovation work.
• Weekly meetings with the out source team members.
• Customer service \xe2\x80\x93 CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner
• Retail relations \xe2\x80\x93 CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement
• Government compliance \xe2\x80\x93 Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances
• Credit control assistance \xe2\x80\x93 CCE is responsible for financial aspects of the Mall which including rent , CAM , Utilities collection, parking collection
• Retail and service provider Communication \xe2\x80\x93 Responsible can effectively communicate with a diverse group of individuals, including property management, retail management, security staff, Housekeeping , MEP & Parking staff middle management, and more
• Records , Reports and inventory \xe2\x80\x93CCE need maintain track inventory, record , record day to day operations SOPS , and other administrative tasks.
• Handling Parking Department.
• Looking after Parking checklist, Attendance & grooming standard of all staffs.
• Coordinating with the retailers & their issues with the concern team & try to fix their problem ASAP.
• Handling Stilt Parking, LG Parking & Periphery Area.

Job Types: Full-time, Permanent Salary: 200,000.00 - 280,000.00 per year Ability to commute/relocate:

• Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)