Customer Care Executive ( Tamil & Telugu )
Job Description
: Customer Care Executive ( telugu & tamil )
Position: Customer Care Executive
Location: Indore
Salary Range: ?25,000 to ?35,000 per month
Job Type: Full-time
Industry: International Sales (Voice Process & Non-Voice Process)
Responsibilities:
• Handle customer inquiries via phone, email, or chat in a professional and courteous manner.
• Provide accurate information about products, services, and company policies.
• Assist customers with order placement, tracking, and returns.
• Resolve customer complaints and escalate issues as needed.
• Maintain customer records and update databases.
• Collaborate with other teams to ensure timely resolution of customer queries.
• Follow communication procedures, guidelines, and policies.
Requirements:
• Excellent verbal and written communication skills in English.
• Ability to empathize with customers and provide effective solutions.
• Strong problem-solving skills.
• Proficiency in using computers and customer service software.
• Prior experience in a customer service role is preferred but not mandatory.
• Willingness to work in rotational shifts.
Job Types: Full-time, Permanent, Fresher
Pay: ?20,000.00 - ?35,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Monday to Friday
• Morning shift
• Rotational shift
Supplemental Pay:
• Commission pay
• Performance bonus
Application Question(s):
• fluent English
Education:
• Diploma (Required)
Work Location: In person
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Job Detail
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Job IdJD3379930
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMP, IN, India
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EducationNot mentioned
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ExperienceYear