Customer Care Executive
Year Surat, Gujarat, India
Job Description
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Job Title : Customer Care Executive Company Name : InfinityBrains Job Type : Full-Time Location : Surat( On-Site ) : Key Responsibilities:
Whatsapp Contact: 9173544779 Job Type: Full-time Salary: From 15,000.00 per month Schedule:
- Customer Interaction: Respond promptly and professionally to customer inquiries through various channels such as phone, email, chat, or social media.
- Issue Resolution: Investigate and resolve customer complaints, concerns, or problems with products and services.
- Product Knowledge: Investigate and resolve customer complaints, concerns, or problems with products and services.
- Communication: Maintain a positive and empathetic tone in challenging situations.
- Customer Feedback: Gather and analyze customer feedback to identify areas for improvement.
- Education: High school diploma or equivalent; additional education or training in customer service is a plus.
- Experience: Previous experience in customer service or a related field is preferred.
- Communication Skills: Excellent verbal and written communication skills.
- Problem-solving: Strong analytical and problem-solving skills to address customer issues effectively.
- Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.
Whatsapp Contact: 9173544779 Job Type: Full-time Salary: From 15,000.00 per month Schedule:
- Day shift
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Job Detail
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Job IdJD3264018
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSurat, Gujarat, India
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EducationNot mentioned
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ExperienceYear