Customer Care Executive

Year    Surat, Gujarat, India

Job Description

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Job Title : Customer Care Executive Company Name : InfinityBrains Job Type : Full-Time Location : Surat( On-Site ) : Key Responsibilities:
  • Customer Interaction: Respond promptly and professionally to customer inquiries through various channels such as phone, email, chat, or social media.
  • Issue Resolution: Investigate and resolve customer complaints, concerns, or problems with products and services.
  • Product Knowledge: Investigate and resolve customer complaints, concerns, or problems with products and services.
  • Communication: Maintain a positive and empathetic tone in challenging situations.
  • Customer Feedback: Gather and analyze customer feedback to identify areas for improvement.
Requirements:
  • Education: High school diploma or equivalent; additional education or training in customer service is a plus.
  • Experience: Previous experience in customer service or a related field is preferred.
  • Communication Skills: Excellent verbal and written communication skills.
  • Problem-solving: Strong analytical and problem-solving skills to address customer issues effectively.
  • Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.
Salary: 15000 to negotiable
Whatsapp Contact: 9173544779 Job Type: Full-time Salary: From 15,000.00 per month Schedule:
  • Day shift
Work Location: In person

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Job Detail

  • Job Id
    JD3264018
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Surat, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year