Previous experience in a customer service or support role is preferred.
? Excellent communication skills, both verbal and written, with a strong command of the language used for customer interaction (e.g., English).
? Ability to empathize with customers and remain calm and professional during challenging situations.
? Strong problem-solving and decision-making skills.
? Basic computer literacy and familiarity with customer support software or ticketing systems.
? Multitasking abilities to handle multiple customer inquiries simultaneously.
? Flexibility to work in shifts, including evenings, weekends, or holidays, as customer support may be required 24/7.
? Strong attention to detail and organizational skills to maintain accurate customer records.
? Ability to work effectively in a team environment and collaborate with cross-functional teams.
? A positive and customer-oriented attitude
Job Types: Full-time, Fresher, Permanent
Pay: ?18,000.00 - ?23,929.68 per month
Jadwal:
• Day shift
• Night shift
• Rotational shift
Tunjangan:
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
Speak with the employer
+91 8091030301
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