Customer Care Executive

Year    Salt Lake, Kolkata, West Bengal, India

Job Description

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for CUSTOMER CARE EXECUTIVE(OUTBOUND SALES-ENGLISH TELECALLING):We are looking for an enthusiastic CUSTOMER CARE EXECUTIVE (OUTBOUND SALES-ENGLISHTELECALLER) to contribute in generating sales for our company. You will be responsible for closing salesdeals over the phone and maintaining good customer relationships.An effective telesales representative must be an excellent English communicator and have superiorpeople skills. They must be comfortable presenting products or services over the phone as well asdealing with complaints and doubts.Responsibility:\xef\x82\xb7 Answer questions about Service and Company.\xef\x82\xb7 Ask questions to understand customer requirements and close sales.\xef\x82\xb7 Able to handle call & sales pressure and achieve the targets.Criteria:\xef\x82\xb7 Proven work experience as a telesales representative or other sales/customer service role.(Fresher are also eligible)\xef\x82\xb7 Excellent communication skill in English & Hindi.\xef\x82\xb7 Excellent communication and interpersonal skills.\xef\x82\xb7 Outstanding negotiation skills with the ability to resolve issues and address complaints.Perks and Benefits:\xef\x82\xb7 Growth opportunities.\xef\x82\xb7 On time salary.\xef\x82\xb7 PLI (Performance linked Incentives).\xef\x82\xb7 Dynamic workplace.\xef\x82\xb7 Huge Sales Incentives (Based On Targets).Shift Timing:\xef\x82\xb7 9 am to 9pm (Window) (Rotational)\xef\x82\xb7 Rotational 1 Week off for CUSTOMER CARE EXECUTIVE(OUTBOUND SALES-ENGLISH TELECALLING)PLI (Performance-Link Incentives):- A collective payout of the said PLI would be carried out afterthe end of every quarter of a calendar year exclusive of the regular salary disbursement and hencemay not occur on the same day of regular salary disbursement wherein the evaluation of theperformance would be conducted every month falling within the evaluating quarter. Applicability ofthis benefit prevails only for the individuals who are designated as Full Time Employees, Full TimeInterns and Full Time Consultants of the company who are working from office only.About Company:Fastinfo is a group of companies, providing a range of online services. Fastinfo is one of the mostpopular internet platforms that rose to prominence within a span of just 3 years. It has become one ofthe most important digital solution providers, offering people with legal, educational and commercial. Has to have dailer knowledge .Address: Kariwala Towers, 8th Floor, J1-5, EP Block, Salt Lake Sec-V, Kolkata, WestBengal, PIN- 700091.Website: https://www.fastinfo.com/Thanks & Regards,HR DepartmentFastinfo Legal Services Pvt. Ltd.Online Legal India | Online RTI Application | Fastinfo Class | Innovative BharatJob Type: Full-timePay: \xe2\x82\xb910,000.00 - \xe2\x82\xb917,000.00 per monthSchedule:
  • Day shift
Supplemental pay types:
  • Quarterly bonus
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • Technical support: 1 year (Preferred)
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • Hindi (Preferred)
  • English (Preferred)
Work Location: In personSpeak with the employer
+91 7980206754

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Job Detail

  • Job Id
    JD3345885
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Salt Lake, Kolkata, West Bengal, India
  • Education
    Not mentioned
  • Experience
    Year