Customer Care Executive

Year    RJ, IN, India

Job Description

Our Requirements

Strong communication skills & active listening.

Excellent writing skills.

Excellent typing skills.

Graduation in any discipline.

Good presentation skills.

Comfortable with MS office tools.

Handle social media platforms.

Ability to handle chats & emails.

Familiar with CRM systems & practice.

Handle customers escalation, provide appropriate solution and follow up to ensure solution.

Customer Orientation.

Follow communication procedures, process & Guidelines.

Take the extra mile to engage customers.

Ensure customer satisfaction and provide professional customer support.

Communicating & coordinating with collogues as necessary.

Maintain a positive, empathetic and professional attitude toward customers.

Responding quickly to customers inquiries on chats, emails & calls.

Should be Comfortable with rotational shift.

contact - 9351688813 or mukta.alwani@elliothr.com

Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus Yearly bonus
Language:

English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3613898
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    RJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year