Job Description

Job Title: Customer Service Representative

Job Type: Full-time, Regular / Permanent, Fresher

Location: Mansarovar

Salary Range: ?23,000.00 - ?32,000.00 per month

:

As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned professional or a fresh graduate, if you possess excellent English communication skills and are comfortable working in rotational shifts, we invite you to embark on a journey with us. This is a golden opportunity to hone your skills, earn attractive remuneration, and grow both personally and professionally in a supportive work environment.

Key Responsibilities:

? Provide outstanding customer service to international customers via telephone as a telecaller customer support representative.

? Work in rotational shifts, including night shifts, to cater to our global client base.
? Handle customer queries, resolve issues, and ensure customer satisfaction.
? Seize the opportunity to learn and grow within the call center industry.

Qualifications:

? Any Graduation (Preferred)

Experience:

? Total work: 0-1 year (Freshers are welcome)
? Customer service: 0-1 year (Preferred)

Language Skills:

? English (Required)

Benefits:

? Commuter assistance
? Health insurance
? Provident Fund

Schedule:

? Day shift
? Night shift
? Rotational shift

Supplemental Pay Types:

? Overtime pay
? Performance bonus
? Shift allowance
? Joining bonus
? Quarterly bonus
? Yearly bonus

How to Apply:

If you are ready to take on this exciting opportunity and grow with us, please submit your resume to humanresource@growhopes.com . Be sure to include a cover letter highlighting your relevant experience and explaining why you would be a great fit for the role. Shortlisted candidates will be contacted for further interviews.

Job Types: Full-time, Permanent, Fresher

Pay: ?288,000.00 - ?384,000.00 per year

Benefits:

• Provident Fund

Schedule:

• Night shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Language:

• English (Required)

Work Location: In person