Key Responsibilities:-
• Handle customer inquiries and complaints via phone, email, and chat.
• Provide timely and effective solutions to customer issues.
• Maintain accurate records of customer interactions.
• Identify and escalate complex customer issues to senior management.
• Collaborate with internal teams to resolve customer complaints.
Skills:-
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment.
• Strong customer service and relationship-building skills.
• Proficiency in CRM software and customer service tools.
Job Type: Full-time
Pay: ?23,000.00 - ?28,000.00 per month
Schedule:
• Rotational shift
Work Location: In person
Speak with the employer
+91 7417687440
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.