We're searching for exceptional talent to join our team of International Customer Support Executives in Jaipur. If you're someone who thrives in fast-paced environments, loves exceeding expectations, and can navigate diverse cultures with ease, then this could be your dream role.
Responsibilities:
• Provide exceptional customer support via phone, email, and chat across multiple international markets.
• Resolve customer inquiries and troubleshoot issues related to our products and services.
• Build strong relationships with customers, fostering trust and exceeding expectations.
• Proactively identify and address customer needs, offering insightful solutions and guidance.
• Maintain accurate and detailed records of customer interactions.
• Contribute to a positive and collaborative team environment.
Who you are:
• A passionate and articulate communicator with a genuine desire to help others.
• Strong communication skills in English (both written and verbal) are Mandated.
• A multitasker extraordinaire who can juggle multiple inquiries with a smile.
• A tech-savvy individual who can navigate customer relationship management systems like a pro.
• A team player who thrives in a collaborative environment.
• At least 10+2 pass or undergraduates (pursuing through correspondence) welcome to apply.
• Excellent written and spoken English communication skills are a must.
What you get:
• Competitive salary package of up to 3-4 LPA.
• Flexible work arrangements with 5.5 days working in rotational shifts.
• A chance to work with a supportive and dynamic team.
• Comprehensive training and development opportunities.
• Attractive relocation benefits for outstation candidates.
• 10,000 Relocation bonus after 90 days
• Cab facilities (chargeable)
• 14 days accommodation for relocators
• The satisfaction of knowing you're making a difference for customers around the world.
• Age Limit: 18-35 Years
Whatsapp CV on +917895997600 (we will call the shortlisted candidate)
Note: We conduct virtual interviews for outstation candidates, followed by face-to-face interviews for shortlisted individuals. Both COVID-19 vaccinations are mandatory.
Job Types: Full-time, Fresher
Pay: ?28,000.00 - ?35,000.00 per month
Benefits:
• Commuter assistance
• Health insurance
• Leave encashment
• Provident Fund
Schedule:
• Rotational shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Higher Secondary(12th Pass) (Preferred)
Work Location: In person
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