Customer Care Executive

Year    RJ, IN, India

Job Description

We're searching for exceptional talent to join our team of International Customer Support Executives in Jaipur. If you're someone who thrives in fast-paced environments, loves exceeding expectations, and can navigate diverse cultures with ease, then this could be your dream role.

Responsibilities:

• Provide exceptional customer support via phone, email, and chat across multiple international markets.
• Resolve customer inquiries and troubleshoot issues related to our products and services.
• Build strong relationships with customers, fostering trust and exceeding expectations.
• Proactively identify and address customer needs, offering insightful solutions and guidance.
• Maintain accurate and detailed records of customer interactions.
• Contribute to a positive and collaborative team environment.

Who you are:

• A passionate and articulate communicator with a genuine desire to help others.
• Strong communication skills in English (both written and verbal) are Mandated.
• A multitasker extraordinaire who can juggle multiple inquiries with a smile.
• A tech-savvy individual who can navigate customer relationship management systems like a pro.
• A team player who thrives in a collaborative environment.
• At least 10+2 pass or undergraduates (pursuing through correspondence) welcome to apply.
• Excellent written and spoken English communication skills are a must.

What you get:

• Competitive salary package of up to 3-4 LPA.
• Flexible work arrangements with 5.5 days working in rotational shifts.
• A chance to work with a supportive and dynamic team.
• Comprehensive training and development opportunities.
• Attractive relocation benefits for outstation candidates.
• 10,000 Relocation bonus after 90 days
• Cab facilities (chargeable)
• 14 days accommodation for relocators
• The satisfaction of knowing you're making a difference for customers around the world.
• Age Limit: 18-35 Years

Whatsapp CV on +917895997600 (we will call the shortlisted candidate)

Note: We conduct virtual interviews for outstation candidates, followed by face-to-face interviews for shortlisted individuals. Both COVID-19 vaccinations are mandatory.

Job Types: Full-time, Fresher

Pay: ?28,000.00 - ?35,000.00 per month

Benefits:

• Commuter assistance
• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3385015
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    RJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year