Customer Care Executive
Job Description
• Position Overview: We are seeking a Customer Care Executive to join our dedicated team. The ideal candidate is passionate about customer service, possesses excellent communication skills, and thrives in a fast-paced environment. As a Customer Care Executive, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and ensuring a high level of satisfaction.
Key Responsibilities:
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to work well in a team environment.
• Ability to handle difficult customers with diplomacy and tact.
• High school diploma or equivalent; additional qualifications in customer service or a related field is a plus.
• Respond promptly to customer inquiries with empathy and professionalism.
• Resolve customer complaints effectively and efficiently, aiming for first-contact resolution whenever possible.
• Identify and escalate priority issues that require immediate attention.
• Language - English ( Mandatory ), Telgu, Tamil, Malyalam
Job Type: Full-time
Pay: Up to ?24,000.00 per month
Schedule:
• Day shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
Language:
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3384818
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear