Customer Care Executive
Job Description
• Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.
• Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.
• Analyzing and reporting customer data to devise new strategies or update the existing ones
• Communicating with them through various omnichannel channels, including email, social media, phone or SMS
• Making appointments that fit into the schedule of the client and the customer.
Job Types: Full-time, Permanent, Fresher
Pay: ?8,000.00 - ?10,000.00 per month
Jadwal:
• Day shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Language:
• Hindi (Required)
Work Location: In person
Speak with the employer
+91 9145855968
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Job Detail
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Job IdJD3377117
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear