Find Your Kicks India is a platform in Ludhiana that connects buyers and sellers of Hyped Sneakers, Apparel, and Collectibles. Whether you're looking to buy exclusive sneakers or sell your own, FYKI is the go-to place for sneaker enthusiasts.
Role Description
This is a full-time on-site role for a Customer Support Specialist at Find Your Kicks India in Ludhiana. The Customer Support Specialist will be responsible for providing excellent customer service, resolving technical issues, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
• Customer Support and Technical Support skills
• Strong Interpersonal and Analytical Skills
• Ability to ensure high levels of Customer Satisfaction
• Experience in handling customer inquiries and resolving issues
• Excellent communication and problem-solving skills
• Attention to detail and ability to multitask effectively
• Knowledge of the sneaker industry or e-commerce customer support is a plus
• Bachelor's degree in Business Administration or related field
Job Type: Full-time
Pay: ?12,000.00 - ?18,000.00 per month
Education:
• Bachelor's (Preferred)
Experience:
• total work: 2 years (Required)
Language:
• English (Required)
Work Location: In person
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