Job Description

Job Profile: Customer Care Executive (Female)

Location: Mohali
Salary: ?10,000 - ?12,000 per month
Working Days: 6 days a week
Shift: Day shift
Weekly Off: Sunday

TWO PAID LEAVE ( after 3 months)

:

We are seeking a dedicated and motivated female Customer Care Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, providing excellent service, and resolving issues efficiently.

Key Responsibilities:

• Answer customer queries via phone, email, or chat.
• Provide information about products and services.
• Handle customer complaints and provide appropriate solutions.
• Maintain accurate records of customer interactions.
• Collaborate with team members to ensure high-quality service.

Requirements:

• Education: High school diploma or equivalent; further education is a plus.
• Experience: Previous experience in customer service is preferred but not mandatory.
• Skills:
• Excellent communication skills (verbal and written).
• Strong problem-solving abilities.
• Ability to work well in a team environment.
• Language: Proficiency in English and Hindi.

Additional Information:

• Must be able to work in a fast-paced environment.
• Strong organizational skills are essential.

Feel free contact : HR kashmir ( 8847432958)

Job Types: Full-time, Permanent, Fresher

Pay: ?8,385.27 - ?12,136.90 per month

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus

Work Location: In person

Speak with the employer
+91 8847432958