Customer Care Executive
Job Description
• Handle incoming customer inquiries and provide accurate and timely responses
• Resolve customer complaints or issues in a professional and efficient manner
• Ensure customer satisfaction by identifying and addressing their needs and concerns
• Maintain customer records and update the relevant information in the CRM system
• Collaborate with other departments to resolve complex customer problems
• Follow up with customers to ensure their issues are fully resolved
• Upsell products or services to customers when appropriate
• Provide feedback to management regarding customer trends and concerns
• Maintain high standards of professionalism, empathy, and patience in all customer interactions
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?28,437.62 per month
Schedule:
• Monday to Friday
• Night shift
• Rotational shift
• UK shift
• US shift
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 2 years (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
Speak with the employer
+91 9876674484
Expected Start Date: 04/11/2024
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Job Detail
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Job IdJD3480952
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPB, IN, India
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EducationNot mentioned
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ExperienceYear