Customer Care Executive / Patient Counselor

Year    MH, IN, India

Job Description

Customer Care Executive / Patient Counselor

Experience : 0 - 2 Year (Freshers can Apply)

Employment Type : Full-time, Permanent

Location : Baner, Pune

Qualifying Criteria :

• Should have prior experience in BPO's or KPO's
• High level of proficiency in MS excel, and MS Word
• Excellent communication skills in Gujarati.

Who Do We Look For?

• Answer incoming calls from customers
• Assist customers with requests for information, complaints, making appointments, and resolving issues
• Manage inbound and/or outbound calls- respond to escalation
• Handle customer engagement
• Identify customer needs, answer questions and solve problem

Job Type: Full-time

Pay: ?15,000.00 - ?17,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Cold calling: 1 year (Preferred)
• inbound and outbound calls: 1 year (Preferred)

Language:

• Marathi (Required)

Work Location: In person

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Job Detail

  • Job Id
    JD3379284
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year