Customer Care Executive
Job Description
Key Responsibilities:
• Respond promptly to customer inquiries via phone, email, and chat.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues efficiently and professionally.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to ensure customer satisfaction.
• Identify and escalate priority issues to the appropriate teams.
• Participate in training sessions to improve product knowledge and customer service skills.
Job Type: Full-time
Pay: ?13,000.00 - ?20,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Rotational shift
Supplemental Pay:
• Performance bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Required)
Work Location: In person
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Job Detail
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Job IdJD3508151
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationOR, IN, India
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EducationNot mentioned
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ExperienceYear