Job Description

Executive Operation Voice Process



1) Support & provide customer service via calls;

2) Handling customer queries;

3) Complete responsibility of managing and maintaining the Clients;

4) Meeting the expectations of the customers and other duties as assigned;

5) Should be able to answer servicing questions;

6) Provide prompt solutions for the queries and should execute them;

7) Be polite in calls and maintain the quality in every call they handle for the entire day.

Shift Timings : ?

Morning shift 6am to 2.30pm?

Afternoon 1pm to 9.30pm?

Night 10pm to 6.30am?

We are seeking candidates who are comfortable in all or atleast 2 shifts (which will be pre-defined). Extra allowances for those in rotational shifts shall be given.

Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

Flexible schedule Internet reimbursement Paid sick time Paid time off Provident Fund
Schedule:

Day shift Morning shift Night shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person