Customer Care Executive

Year Mumbai, Maharashtra, India

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Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations)
Sending Reports & Analyzing.
Event Organizing. (Marketing)
Events for retail Partners. (Retail Operations)
Looking after fit out work of brands. (Operation)
Coordinating with MEP, Security, House Keeping & Parking Team.
Making Snag reports.
Coordinating with Project team for Mall renovation work.
Weekly meetings with the out source team members.
Customer service \xe2\x80\x93 CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner
Retail relations \xe2\x80\x93 CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement
Government compliance \xe2\x80\x93 Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances

Credit control assistance \xe2\x80\x93 CCE is responsible for Job Types: Full-time, Permanent Salary: 9,000.00 - 12,000.00 per month Benefits:

Schedule:

Education:

Language:

Work Location: In person

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