Customer Care Executive
Job Description
• Providing support : Helping customers with questions, fixing problems, and providing support through calls, email, and chat
• Ensuring a good experience : Making sure customers have a good experience by providing quick and helpful answers that follow the company's service standards
• Analyzing customer data : Analyzing customer data to identify trends, preferences, and areas for improvement
• Selling additional services : Recognizing opportunities to up-sell accounts and explaining new features
• Maintaining call center database : Entering information into the call center database
• Keeping equipment operational : Following established procedures and reporting malfunctions
• Updating job knowledge : Participating in educational opportunities
• Enhancing organization reputation : Accepting ownership for accomplishing new and different requests
Job Type: Full-time
Pay: ?12,000.00 - ?15,000.00 per month
Schedule:
• Rotational shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
Speak with the employer
+91 8966015051
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Job Detail
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Job IdJD3549408
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMP, IN, India
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EducationNot mentioned
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ExperienceYear