Customer Care Executive
Job Description
: Customer Care Executive
Position: Customer Care Executive
Location: [Insert Location]
Reports to: [Insert Reporting Manager]
Overview:
The Customer Care Executive is responsible for handling customer inquiries, resolving complaints, and ensuring a positive experience. The role requires excellent communication skills, patience, and a strong customer service mindset.
Key Responsibilities:
• Respond to customer queries via phone, email, or chat.
• Provide product/service information and resolve issues promptly.
• Handle returns, exchanges, and complaints efficiently.
• Update customer records and follow up on unresolved issues.
• Ensure customer satisfaction and maintain service standards.
Requirements:
• Strong communication and problem-solving skills.
• Basic computer proficiency.
• Prior experience in customer service is a plus.
• Positive attitude and willingness to learn.
Job Type: Full-time
Pay: ?8,086.00 - ?20,903.14 per month
Schedule:
• Day shift
• Monday to Friday
• Morning shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3549299
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMP, IN, India
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EducationNot mentioned
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ExperienceYear