Customer Care Executive

Year    MP, IN, India

Job Description

Location : Indore , Madhya Pradesh
Salary : Best in the industry + incentives
Experience : Minimum 1 year of experience
Profile : Lead Generation (Cold Calling)

Job Summary: We are seeking an enthusiastic and goal-oriented Telecaller to focus on lead generation through cold calling. The ideal candidate will be responsible for reaching out to potential clients, engaging them through effective communication, and generating high-quality leads for our sales team. This position requires strong communication skills, persistence, and the ability to build rapport with potential customers over the phone.

Key Responsibilities: ? Conduct cold calls to the target audiance and introduce them to the company's fintech products/services.

? Understand client needs and provide product information tailored to their financial requirements.

? Generate qualified leads for the sales team by identifying prospects who show interest in financial solutions.

? Maintain an updated database of prospects with detailed call notes and outcomes.

? Follow up with prospects who have been contacted in the past and nurture them towards becoming leads.

? Achieve daily, weekly, and monthly lead generation targets.

? Handle objections professionally and address any queries or concerns raised.

? Collaborate with the sales & marketing team to ensure a smooth handover of qualified leads.

? Provide regular reports on call activity and lead generation progress to the management.

Requirements:

? Bachelor's degree in Marketing, Communications, or a related field.

? Proven experience in cold calling, particularly for international clients.

? Strong communication and interpersonal skills, with the ability to engage and build relationships with diverse global audiences.

? Excellent written and verbal communication skills.

? Ability to work independently and collaboratively in a fast-paced environment

Perks and Benefits:

? Opportunity to work with international clients and expand global reach.

? Competitive salary with performance-based incentives

? Exposure to both cold calling and digital marketing strategies in a global context.

? Rewards And Recoginiton with sponsored International trips

? A supportive and dynamic work environment with opportunities for growth.

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Monday to Friday
• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Manorama Ganj, Indore, Madhya Pradesh (Required)

Work Location: In person

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Job Detail

  • Job Id
    JD3475054
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MP, IN, India
  • Education
    Not mentioned
  • Experience
    Year