Customer Care Executive

Year    MH, IN, India

Job Description

• Make outbound calls to inform customers about our services and promotions.
• Handle inbound inquiries, schedule appointments, and address customer concerns.
• Follow up with customers post-service to ensure satisfaction and gather feedback.
• Maintain and update customer records.
• Assist with service bookings and coordinate with the service team.
• Resolve customer complaints promptly and professionally.
• Be responsible for any additional duties that are related to Customer Care

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Diploma (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3398318
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year