Customer Care Executive
Job Description
• Make outbound calls to inform customers about our services and promotions.
• Handle inbound inquiries, schedule appointments, and address customer concerns.
• Follow up with customers post-service to ensure satisfaction and gather feedback.
• Maintain and update customer records.
• Assist with service bookings and coordinate with the service team.
• Resolve customer complaints promptly and professionally.
• Be responsible for any additional duties that are related to Customer Care
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
Education:
• Diploma (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3398318
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear