Customer Care Executive

Year    Mansarovar, Jaipur, Rajasthan, India

Job Description

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1. Handle incoming customer inquiries through various communication channels (phone, email, chat)2. Provide accurate and timely information to customers regarding their inquiries or concerns3. Resolve customer complaints and escalate complex issues to the appropriate departments4. Maintain a high level of professionalism and empathy while interacting with customers5. Document customer interactions and update relevant information in the database6. Collaborate with team members to improve overall customer satisfactionJob Types: Full-time, Permanent, Fresher, InternshipPay: \xe2\x82\xb99,143.66 - \xe2\x82\xb931,708.65 per monthBenefits:
  • Paid sick time
  • Paid time off
  • Provident Fund
Schedule:
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Rotational shift
  • UK shift
  • US shift
  • Weekend availability
Supplemental pay types:
  • Performance bonus
  • Shift allowance
  • Yearly bonus
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • Technical support: 1 year (Required)
  • total work: 1 year (Required)
  • Customer service: 1 year (Required)
Language:
  • Hindi (Preferred)
  • English (Preferred)
Work Location: In personSpeak with the employer
+91 9358002691

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Job Detail

  • Job Id
    JD3331698
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mansarovar, Jaipur, Rajasthan, India
  • Education
    Not mentioned
  • Experience
    Year